Core Responsibilities:

• Work with CEO to develop the marketing portion of the overall go-to-market strategy
• Own Marketing – lead gen (inbound, outbound, ABM), website, content, branding; all of it!
• Manage CRM (Hubspot) and other marketing tool
• Track and measure KPIs and provide insights to relevant stakeholders
• Manage the planning and execution of B2B marketing campaigns targeting prospects and customers, including email marketing, webinars, social marketing and events
• Develop case studies
• Generate verified product reviews from customers for product comparison websites like Quora, G2Crowd, and Software Advice

Qualifications:

• Digital Marketing experience (B2B a plus)
• Expertise in the use of list management tools, CRM tools, and marketing automation tools
• Basic HTML and CSS knowledge
• Strong organizational and time management skills
• The ability to work independently and under pressure
• Excellent written and verbal communication skills
• A college degree in a relevant field and 1-2 years of experience in a similar role

Core responsibilities:

• Customer acquisition through follow up on inbound leads and outbound prospecting
• Customer retention
• Identify and execute on up-sell opportunities with current customers
• Develop an extensive working knowledge of the Projectric product
• Anticipate customer needs and offer solutions to issues
• Deliver light technical support in response to customer inquiries
• Collaborate with customers and the Projectric team to solve issues
• Work with the product and development team to address customer requests and product enhancement requests that align with Projectric’s strategy
• Work closely with support team to ensure effective collaboration and continued focus on customer needs
• Assist with B2B marketing campaigns as needed

Qualifications:

• Passion for customer service excellence
• Ability to anticipate challenges and proactively suggest other options
• Strong work ethic, keen attention to detail, highly organized, and able to manage multiple projects concurrently with the ability to multi-task in a fast-paced environment
• Experience with project management is a plus
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• The ability to work independently and under pressure
• A college degree and 3+ years of support or business/technology experience

Core Responsibilities:

• Work on the implementation of features using common libraries and frameworks
• Support and maintain existing production code and develop new enhancements and products for our client base
• Work closely with the team to produce high quality web applications

Qualifications:

• B.S. degree in Computer Science or equivalent experience
• At least 2 years of experience in an application development position.
• Expert knowledge of WordPress, HTML5, and CSS3
• Responsive Design
• PHP
• MySQL
• Basic site management (backup/restore/dev-env-setup) and FTP
• Eclipse
• Possess strong problem solving and troubleshooting skills

Core responsibilities:

• Develop an extensive working knowledge of the product
• Deliver consultative and technical support in response to customer inquiries via email and phone
• Collaborate with customers and the development team to optimize the product experience
• Present platform training and workspace consultations via web-conference or on-site
• Perform product testing as necessary to solve or verify customer issues
• Provide the development team with issue/bug documentation and reproduction steps that are immediately actionable
• Work with the product team to advance customer requests and enhancements that align with our strategic vision
• Participate in product releases: testing, content revision, release notes, monitoring, and customer notifications
• Recognize gaps in Support resources, and coordinate with the team to ensure they are filled

Qualifications:

• Aptitude for learning complex tools and explaining them to others
• Outstanding written and verbal communication proficiency
• Proven problem-solving and follow-through skills
• High degree of general technology awareness
• A college degree and 3+ years of support or business/technology experience
• Experience with formal project management in any capacity is a major plus